74 Charts and Tables Show Detailed Results

Sample Chart: The Ease of Doing Business Index^SM for Three Carriers

There are wide variations in performance. From carrier to carrier, EDB performance differs markedly. To illustrate this, the chart “The Ease of Doing Business Index^SM for Three Carriers” shows the EDB Indices in 2007 for three actual carriers (for proprietary reasons they are disguised as Carrier ‘A’, Carrier ‘B’, and Carrier ‘C’). Each carrier was rated by approximately 300 agents.

Carrier ‘A’ demonstrates a strong performance with an EDB Index^SM at or greater than 100 (the point at which the performance rating matches the importance rating) in four Factors—Once/Done, Policy Services, Marketing Support, and Insurance Expertise. Agents place more business with them because they are easy to do business with.

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