Articles we've written (or have been written about us and our work) include:
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New Study Reveals How to Gain Competitive Advantage | |
| This article originally was published in NAMIC Online, March, 2008 |
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NAMIC: "Top 50 Stories of 2007" | |
| Deep Customer Connections ranks #20, the NAMIC Online, January, 2008 |
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Make EDB Measurable | |
| This article originally was published in IN, the NAMIC Journal Quarter, March, 2007 |
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P&C Trends: The Easy Button | |
| Appeared in Insurance News and Views (IIABA electronic newsletter), September 20, 2007 |
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 "Regional Carriers Rank Best on Ease of Doing Business Performance", September 22, 2006 |
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Ease of Doing Business Survey Sets Benchmark for Carriers to Follow | |
| This article originally appeared in Insurance Journal National, December 5, 2005 |
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Ease of Doing Business: How Do New England States Compare? | |
| This article originally appeared in The Standard, November 11, 2005 |
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Ease of Doing Business: A Leading Performance Indicator | |
| This article originally appeared in Insurance Journal, September 6, 2004 |
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Evaluating What Makes Insurers Easy To Do Business With | |
| This article originally appeared in The Standard, August, 2004 |
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Ease of Doing Business: Improve Your Company's EDB to Attract More Business | |
| This article originally appeared in Property/Casualty Insurance, November/December, 2003 |
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A Shining Example: How 'Feel-Good' Measures Turned into 'Did-Well' Results | |
| This article originally appeared in Across The Board, May/June, 2002 |
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We Make People Happy: It Works as a Value Statement for Disney, But What About the Rest of Us? | |
| This originally appeared in Across The Board, April, 2000 |
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Engaging the Entire Organization in Delivering Customer Value | |
| Originally appeared in The Journal for Quality and Participation, Spring, 2002 | ||
© Copyright 2008 by Deep Customer Connections, Inc. All rights reserved.
