DCC

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• October 16, 2010

  Top Performers Named

  8^th Annual Report Names Top Carriers
  7,800 independent agents and brokers assessed the performance of over 200 property and casualty carriers in our 8^th annual survey results. In the survey, agents rated how easy it is to place business with carriers based on 11 factors. We are proud to present the top performers in the industry.
  This year there is a virtual tie for the top spot between three carriers: MEMIC, a workers’ compensation carrier headquartered in Maine, and West Bend Mutual Insurance Company and ACUITY, both multi-lines carriers headquartered in Wisconsin.
  The Deep Customer Connections Index measures a carrier’s performance against agents’ expectations when choosing which carrier they will write their business with. In addition to sharing the overall top spot, West Bend earned Top Ten status in every one of 11 key-factor categories. ACUITY made the top ten in eight individual factors and MEMIC in seven factors.
  In rank order other carriers which earned overall Top Ten status include:
  4. SECURA Insurance
  5. MMG Insurance Company
  6. Frankenmuth Insurance
  7. Central Insurance Companies
  8. Westfield Insurance Company
  9. Auto-Owners Insurance
  10. United Fire Group
  To learn more including the names of the top carriers in each key factor and other details, get your copy of Deep Customer Connections’ 2010 8th Annual Benchmark Report
  Call us at 978-263-6100 to get more information about your company’s results, or visit our website at http://www.deepcustomerconnections.com
   
  About Deep Customer Connections, Inc.
  Deep Customer Connections, Inc. specializes in research and consulting to help property and casualty carriers achieve profitable growth by making it easier for their agents to write more business with them.