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Deep Customer Connections' 2010 Annual Benchmark Report
Deep Customer Connections' 2010 8th Annual Benchmark Report for Property and Casualty Carriers presents information and insights about the performance of carriers based on ratings by 7,800 independent agents in 2010. The report answers critical questions, such as what is most important to agents and includes expert analysis and recommendations.
- Individual PDF copy is $895
- Returning Customers qualify for a $100 discount.
- Contact us to discuss discounts for current/repeat customers and for multiple copy pricing.
In Their Own Words: What Agents and Brokers Say About Carrier Technology
This 27 page report articulates what agents like and don't like about carriers' technology and offers their suggestions for improvement. Agents also identify functionalities they want but don't have and rate the relative importance of those functionalities. Deep Customer Connections adds its analysis and recommendations.
- Individual PDF copy is $299
NAMIC/Deep Customer Connections' Executive Survey Report
Making Business Easier: Joint NAMIC/Deep Customer Connections Executive Report
Because making business easier (MBE) is such a fundamentally important issue, NAMIC (National Association of Mutual Insurance Companies) and Deep Customer Connections have again partnered to survey property and casualty carrier executives. Their perspectives on their companies and the industry are reported and compared with independent agents' ratings. The report includes an executive summary and 16 charts and graphs along with expert commentary and recommendations, with an aim toward helping carriers attract more business by improving MBE performance.
- Individual PDF copy is $199
Deep Customer Connections has given us unbiased, valuable insights that inform the investments we make towards delivering an extraordinary sales & service experience for our partners. They have demonstrated a willingness to customize the analytics and conversation to our needs.
