Deep Customer Connections, Inc. :: Reports :: Making Business Easier: Joint NAMIC/Deep Customer Connections Executive Report 2010

Making Business Easier: Joint NAMIC/Deep Customer Connections Executive Report 2010

Making Business Easier: Joint NAMIC/Deep Customer Connections Executive Report 2010

Newly Released!

Making Business Easier: Joint NAMIC/Deep Customer Connections Executive Report

Report Abstract

Because making business easier (MBE) is such a fundamentally important issue, the National Association of Mutual Insurance Companies (NAMIC) and Deep Customer Connections have again partnered to survey property and casualty carrier executives regarding:

  • Whether MBE is part of their business strategy
  • How they rate their organization’s MBE performance
  • Their ratings of the industry’s MBE performance
  • How carrier and agent perspectives on MBE compare
  • What carriers are doing to focus on and reinforce MBE
  • The biggest challenges they face in making business easier for agents
  • How answers to these questions have changed since 2008.

    • This report answers these questions and explores the implications of carrier responses, with an aim toward helping carriers attract more business by improving MBE performance.

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